This ring is unisex model that can be used for both men and women.
The straight platinum ring is decorated with alexandrite.
Alexandrite is a very beautiful jewel that changes forest green (deep light blue) in sunlight to burgundy (reddish purple) under incandescent light.
Manufactured in Yamanashi prefecture, which has the largest production of jewelry in Japan, craftsmen make it by hand from scratch.
The brightness of the jewelry changes from day to day.
It is also recommended as a gift for a special person.
Blended metal: PT950 (PT 95% palladium 3% ruthenium2％)
Jewel: alexandrite 3.0mm
Q How much is the shipping cost?
free shipping across the country.
Q Within how many business days (after how many business days) will the product be shipped?
Standard shipping: Within 2-3 days after order (Delivery will take longer for parts of Hokkaido, Okinawa, remote islands and islands.)
Scheduled delivery at the time of order production sales: Within 2 to 3 weeks from order
Q Is it possible to specify the delivery date and time?
I'm sorry. Since it is not possible to specify the delivery date and time, please contact Yamato Transport after shipping the product.
Q Can I specify a shipping company?
We will ship by Yamato Transport.
Q Do you ship overseas?
Yes. We will ship by DHL.
Q What payment methods do you support?
American Express, Apple pay, Google pay, JCB, MasterCard, Shopify pay, Visa payment methods are available.
Q Can I change my payment method?
Payment method cannot be changed.
Q Within how many days after the item arrives can I receive a return/exchange?
The return period for products purchased from ELGIR is 8 days from the date of purchase.
For hygienic reasons, we cannot accept returns or exchanges except for initial defects.
Please note that items that have been resized or used cannot be returned.
Q Do you accept cancellations?
Cancellation is possible within 48 hours after payment
Q Do you issue receipts?
Yes. It is enclosed when the product is shipped. (The address is created with the purchaser's name, so please contact us if you want to change it to another address.)
Q Can I order ring sizes in 0.5 increments?
You can also purchase in 0.5 increments.
If you wish, please round up the size and let us know your desired ring size via email or official LINE. (Example: 15.5) If you would like to purchase a No. 16 ring, please contact us after purchasing the No. 16 ring.)
Q Can I have the ring engraved? Also, does it cost anything?
Please rest assured that engraving on rings is free of charge.
Q Is there a limit on the number of characters for engraving?
There is no particular limit, but if there are too many characters, the engraving will become too small, so 10 characters or less is ideal.
Q I don't know my ring size, what should I do?
We will send you a ring sizer to measure your own ring size. If you wish, please let us know via chat or official LINE (*For customers who have purchased the product after that, there is no need to return the ring sizer)
delivery costs paid separately
Shiping Schedule：Normally within 5 weeks from your order. (Delivery may be delayed due to production delay. In that case, we will inform you of the delivery schedule by e-mail)
Shiping Schedule：Normally within 3～4 weeks from your order. (Delivery may be delayed due to production delay. In that case, we will inform you of the delivery schedule by e-mail)
Due to hygiene reasons, we only accept returns or exchanges for initial defects.
Please note that we cannot accept returns for size-adjusted or used items.
Woman in 40s
I googled [alexandrite ring] and found this ring. Not too thick or not too thin, it’s just right. It fits so well on my skin that I don’t feel wearing it. I bought a size 17. I bought it without worrying at all because they responded to my questions quickly and politely. It took three weeks for the ring to be delivered because it was a make-to-order product.
Man in 30s
I googled [platinum pair rings] and found this ring. I was looking for a pair of rings for me and my girlfriend and wanting something of high quality. I bought this pair because I though it met the quality I was expecting at a reasonable price. I asked about engraving through the chat and it came for free, so I had the anniversary date and initials engraved. I’m so satisfied with the gem. The rings were delivered three weeks after the order and they well informed me of the shipping schedule in advance.
Woman in 30s
I googled [July birthstone ring] and found this ring. I was looking for a ring with ruby and I really liked the design of this ring. Through the chat, they told me that I could change the stone to a ruby with the design I wanted. That was the moment I decided to buy. It fits very well and the size 11 is just right for me. (I normally wear size 11.) It came in two weeks or so. Thank you.
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